Privacy Policy

Last Updated: September 7, 2026 Official Policy & Information

Privacy Policy for Dulais

Last updated: September 6, 2026

At Dulais, accessible from https://dulais.my, one of our main priorities is the privacy of our visitors. This Privacy Policy document outlines the types of information that is collected and recorded by Dulais and how we utilize, safeguard, and disclose it. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at admin@dulais.my.

This Privacy Policy applies solely to our online activities and is valid for visitors to our website regarding the information that they share and/or collect in Dulais. This policy is not applicable to any information collected offline or via channels other than this website.

1. Consent and Acknowledgment

By accessing and utilizing our website, you hereby consent to our Privacy Policy and agree to its terms and operational conditions. If you do not agree with any provision contained within this document, we respectfully request that you discontinue use of Dulais immediately. Continued interaction with our gaming catalog, tools, or interactive features constitutes ongoing acceptance of our data handling standards.

2. Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

  • Direct Contact Data: If you contact us directly via our Contact Us form, email address, or support channels, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
  • User Account Information: When you register for an account (if applicable), we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
  • Gameplay and Analytics Information: We may collect non-personally identifiable diagnostic and telemetry data, including games played, duration of gaming sessions, high scores, ratings, favorites bookmarked on local storage, and interaction metrics across our responsive portal.

3. How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our gaming website;
  • Improve, personalize, and expand our gaming portal;
  • Understand and analyze how you use our games, features, and interface;
  • Develop new games, services, features, and functionality;
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes;
  • Send you informational emails, system notifications, or newsletter updates if subscribed;
  • Find, investigate, and prevent fraudulent transactions, bot spam, and illegal bot activities;
  • Comply with statutory legal obligations and regulatory standards.

4. Log Files and Telemetry

Dulais follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this as a part of hosting services' analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

5. Cookies and Web Beacons

Like any other website, Dulais uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

For more general information on cookies, please read our comprehensive Cookie Policy available in the footer navigation.

6. Google DoubleClick DART Cookie and Advertising Policies

Google is one of our third-party vendors on our site. It also uses cookies, known as DART cookies, to serve ads to our site visitors based upon their visit to https://dulais.my and other sites on the internet. However, visitors may choose to decline the use of DART cookies by visiting the Google ad and content network Privacy Policy at the following URL: https://policies.google.com/technologies/ads.

Some of advertisers on our site may use cookies and web beacons. Our advertising partners include Google AdSense and third-party programmatic networks. Each of our advertising partners has their own Privacy Policy for their policies on user data. Third-party ad servers or ad networks use technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Dulais, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that Dulais has no access to or control over these cookies that are used by third-party advertisers.

7. Third-Party Privacy Policies and Embedded Content

Dulais's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers or game providers (such as GameMonetize and external game developers) for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

8. CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the California Consumer Privacy Act (CCPA), among other rights, California consumers have the right to:

  • Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
  • Request that a business delete any personal data about the consumer that a business has collected.
  • Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at admin@dulais.my.

9. GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access: You have the right to request copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
  • The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please reach out directly to admin@dulais.my.

10. Children's Online Privacy Protection Act (COPPA)

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Dulais does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

11. Updates to This Privacy Policy

We reserve the right to amend or update this Privacy Policy from time to time to reflect modifications in our technology, statutory regulations, or internal business procedures. When changes are made, we will revise the 'Last updated' date at the top of this page. We recommend that you check this page periodically for any modifications.

12. Contacting Us

If you have any questions, suggestions, or concerns regarding our privacy standards or wish to exercise your data rights, please contact us via our Contact Us page or write to us at admin@dulais.my.